Privacy Policy

Last Updated: 04/06/2026

Introduction

ELEME Interior Studio is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, book a consultation, or engage our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

ELEME Interior Studio

Email: info@elemeinteriorstudio.co.uk

Website: www.elemeinteriorstudio.co.uk

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

Information We Collect

We may collect and process the following information:

Information You Provide

Name
Email address
Telephone number
Property address
Project information
Budget and timeline details
Design preferences
Photographs and documents you choose to share
Any information submitted through our enquiry forms or consultation questionnaires

Information Collected Automatically

When you visit our website, we may automatically collect certain information including:

IP address
Browser type and version
Device information
Pages visited
Time spent on our website
Referral sources

This information helps us improve our website and services.

How We Use Your Information

We use your information to:

Respond to enquiries
Schedule and manage consultations
Deliver interior design services
Prepare proposals and quotations
Process payments
Communicate with you regarding your project
Improve our website and services
Meet legal and regulatory obligations

Booking Consultations

Consultation bookings are managed through Acuity Scheduling.

When you book a consultation, information you provide may be collected and processed through Acuity Scheduling to manage appointments, communications and scheduling.

Payments

Payments are processed securely through Stripe.

ELEME Interior Studio does not store or have access to your full payment card details. Payment information is processed directly by Stripe in accordance with their own privacy and security policies.

Website Hosting and Forms

Our website is hosted by Squarespace.

Information submitted through website forms may be processed and stored by Squarespace to allow us to respond to enquiries and manage communications.

Marketing Communications

We will only send marketing communications where you have consented to receive them or where we have another lawful basis for doing so.

You may unsubscribe from marketing communications at any time.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including:

Squarespace
Acuity Scheduling
Stripe
Professional advisers where legally required

These providers only receive information necessary to perform their services.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your information

To exercise any of these rights, please contact us using the details provided above.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

You can manage cookie preferences through your browser settings and any cookie consent tools available on our website.

Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact: